Unifaun Online Integration

Shopify Unifaun Integration sync shipping details from Shopify store to your Unifaun Online konto. You can let the sync happen automatically and instantly when an order is received in Shopify store, or you can choose to control everything manually. The integration support all major transportation companies and all carrier services that are available in Unifaun Online. Supports multiple delivery agents simultanously, so each shipping option in the store can be mapped to different transport services. Enjoy!

How does the app work?

When a new order is placed in your Shopify store, Shopify will immidiately notify Uniwin App about this event which in turn will trigger sync of the order details from the store to your Unifaun Online account. If you have automatic sync enabled (default), all this will happen instantly and you will be able to find a shipping label inside you Unifaun Online account few seconds after the order is placed in Shopify. For printing the label you must login to Unifaun Online and use the printing feature from the dashboard. The sync is done with XML posting into your Unifaun  Online account.

Each Shipping Zone or Shipping Option in your store can be connected to different carrier services or Printing Favorites in Unifaun Online. When you connect a Shipping Option to a carrier service it is called a Simple Mapping. And if you connect a Shipping Option to a Printing Favorite in Unifaun Online the it is an Advanced Mapping, because more advanced features are possible with this option.

The Simple Mapping is easy to do. On the drop down menu on the “Mapping” page you simply select your shipping option, and then the carrier name you want to connect it to and click on save button. This will create a shipping label for you when you receive new orders in your store.
For Advanced Mapping you need to first understand the Printing Favorite feature in Unifaun Online. Then you can create a valid Printing Favorite and connect it to your Shopify Shipping Option through our Uniwin App.
We recommend you to always start using the simple mapping and the change to Advanced Mapping if you need more features.

Check our screenshots and videos for better understanding!

Requirements & Costs

SWEDEN:
1. Shopify app for Unifaun Online. Price: 20$ monthly including 1000 orders sync. This cost will appear on your Shopify invoice.
Install the app from here

2. Unifaun Online account. Price: starting from 125 SEK monthly.
Check plan from here. Send your order request to support@uniwin.se, we will call you to proceed.

3. Addon module OrderConnect (Orderkoppling). 200SEK excl. tax. every month.
Activate OrderConnect through Uniwin from https://uniwin.se/orderconnect/

DENMARK
Unifaun APIConnect: n/a DKK per måned
Unifaun XMLPosting: n/a DKK per måned

NORWAY
Unifaun OnlineConnect eller APIConnect
Årsavgift: 1800,- per år

FINLAND
Subscription Fee:    n/a Euro   (API Activation by Uniwin)

Compatibility

Compatibility: App is tested on PC with Internet Explorer and Google Chrome. App is NOT tested on MAC / Safari. If you experience any problem with the installation or features, please try with one of the tested browsers.

Support

Technical or presales questions related to this Shopify app: support@uniwin.se Questions related to nShift Delivery system or Delivery Checkout: please contact nShift https://nshift.com/support

Get started

1.  Install the app from
https://apps.shopify.com/unifaun

2. Sign up for Unifaun Online account, if you don’t have one already.
Click on the suitable links on the right side for going to the sign up page.

3. Enable the ERP-Connect (Orderkoppling) on your nShift Delivery account. Contact nShift Support.

4. Connect your Shopify shipping option with Unifaun Online Printing Favorite for Print Ready shipping label, or use simple mapping for getting started easier. Check our video guides.

5. Make a test order from Shopify. The shipping label will be created in Unifaun Online immediately. Good luck!

PDF Guide

Links

Key Features

Automatic / Manual sync

Once an order is placed in Shopify store a shipping label will be created in Unifaun Online immidiately. You can disable the Automatic sync and control this flow manually if you prefer that. Just go to Manual Sync tab and click on sync icon.

Advanced / Basic setup

The app let you do an amazing fast setup for a basic sync, or you can use Printing Favorites feature to setup a more advanced sync that creates a ready to print shipping label. Both setup support all major shipping companies and almost 200 different service types.

Multiple independent configuration

Each shipping option in Shopify store can be mapped to different carriers and service type independantly. That mean you can setup a shipping zone one carrier and another shipping zone to another carrier.

Track & Trace

Tracking Link can either be Unifaun Link provided by Unifaun, or it can be Carrier Tracking Link/Tracking Number provided by the carrier. You can select which one to retrieve into the app. Tracking number / link will be available from the Shopify order. For using Carrier Tracking Number you will need the Unifaun Plus membership with Track&Trace feature, and your free TrackBackDiscard addon must be enabled.

CN22/CN23 Customs Information

CN22/CN23 customs information are synced and made available on Shipping label.

Synced data

Receiver adr, phone number, mail, shopify order number etc.

Screenshots

Instruction video

User Guide

Enable sync

By default sync is disabled. Just check on the checkboxes to enable sync, and click the SAVE button.

nShift Delivery account

Sign up for nShift Delivery account:
https://uniwin.se/nshift-products/

Connecting to nShift Delivery

You have to purchase/enable the ERP-Connect addon (orderkoppling xml posting), before you can connect the Shopify app to it.
Uniwin is reseller of this addon from Unifaun, you can order it through us for reduced price. Check section “Requirements & costs” for more details.

Connecting you app is straight forward. Just open the Shopify app and type your nShift account username and password and select Unifaun Online (default) in the drop down menu if your account is from Unifaun. Check the video on https://uniwin.se/integrationer/shopify-nshift/

Add a sync option

You can map any of your shipping option with any carrier service from Unifaun. As an example, if you want to use DHL Express for your Standard Shipping, do like this:
Step 1: Select “Standard Shipping” in Shipping Options.
Step 2: Select “DHL” in Shipping Company
Step 3: Select “DHL Express 12:00 Domestic” in Service Type.
Step 4: Click on “Add Mapping”. Now there will be added a mapping under the section “Current Mappings”
Step 5: (optional) If if want to add any additional attributes to shipping label, click on the EDIT button for this mapping. If you leave all attributes empty, then your shipping label needs to be finalized before it can be printed; until then the shipping label will have status “Invalid” in your Unifaun interface.
Check the video on https://uniwin.se/integrationer/shopify-unifaun/

Manual Sync

A valid “Mapping” must be created before you can use the Manual Sync option.
Step 1: Click on “Manual Sync” link
Step 2: Find the ORDER that you want to create shipping label for, and click on the sync button “>>” for creating the label in Unifaun.

Note: If a valid mapping does not exist for the selected order, it will show an error.
Check the video on https://uniwin.se/integrationer/shopify-nshift/

Printing Favorites

Step 1: Login to your Unifaun Online / Pacsoft Online and create a Printing Favorite
Step 2: Open Shopify App and type the name of the printing favorite in field “Printing Favorite Name” and click “Submit”
Step 3: When mapping a shipping, now please select Printing Favorite on “Shipping Company” and select your created Favorite afterwards.

For more detailed instruction:
Printing Favorites User Guide.pdf
https://help.unifaun.com/uo-se/sv/kom-ig%C3%A5ng.html#UUID-75ed41c6-643e-c95d-6020-d17f54a6f163_UUID-fcab2809-8267-c251-a4a4-ced7662be528

 
Link to print

Step 1: Login to your Unifaun Online / Pacsoft Online and enable the Link to print option from your existing Printing Favorite or create new Printing Favorite with Link to Print option.
Step 2: Open Shopify App and type the name of the printing favorite in field “Printing Favorite Name” and click “Submit”
Step 3: When mapping a shipping, now please select Printing Favorite on “Shipping Company” and select your created Favorite afterwards.
Step 4: Create a new order from your shop using the mapped shipping option.
Step 5: Click the Print button from the respective order then you will receive the mail with pdf link.

For more detailed instruction: Link to print User Guide.pdf

FAQ

No, your only cost is 20$ monthly for up to 1000 orders per month. If you need any technical help with your webshop, that is not related to this app, then it will be billed our ordinary hourly rates.

All support through email is free

Of course, you pay for each starting month

Only the last 60 days’ worth of orders from a store will be accessible from the order resource by default safety restriction on Shopify’s end.

Please contact us with information about what kind of technical information you need, we will provide!

In orders preview page, there is an option for Print label(See Screenshot).

Advanced Mapping is when you associate a Shopify Shipping Option with a Printing Favorite in Pacsoft Online. Simple Mapping is when associate a Shopify Shipping Option with a carriers service using the drop down selection menu. A valid shipping label that is ready to print contains all necessary variables. When you use the Simple Mapping some of those necessary variables are not filled in, so the label will have status INVALID. You have to then open the shipping label by clicking the small arrow sign near the label and fill in the missing values for finalizing the shipping label. Then you can print it.

The usage of tracking in our app is causing this. When tracking is enabled, Uniwin app sets the status to open. To avoid this fulfillment status, you have to disable the tracking method by setting it to None.

We provided the option to create both CN23 documents and commercial invoices through our app by enable the “Commercial/Proforma Invoices” checkbox.

You can change the customs currency in the unifuan 1 app’s customs information tab, as shown in the image.

Known Errors

If you get this error, you might not have enable your ERP Connect (Orderkoppling) or the credentials are wrong.
– Please check your credentials.
– Please follow our provided instruction to enable XML posting.
If you need any help, please contact our support.

When you are mapping a Shopify shipping option (for instance Standard Shipping) to a carrier service (for instance DHL Express) then there are several values necessary to make the label VALID, and those values are obviously not set. So map your Shopify shipping option to a Unifaun Printing Favorite to get a VALID label. You find video guide and written PDF instruction on our website.

Please contact support@uniwin.se, We will help you.

Error message: There were some problem while installing the app, please re-install it.

Possible problem: You get this message when you try to access any one of this app’s feature or when you do any changes and give save in the app settings, but its been a while or opened the app page long time ago in Shopify.

Possible solution: Due to security purposes we have a short session span in our Shopify apps try to re-open the app so there won’t be issues. Otherwise try multiple browsers.

The integration is tested on PC with Internet Explorer and Google Chrome. App is NOT tested on MAC / Safari. If you experience any problem with the installation or features, please try with one of the tested browsers.

If you get this error, you might not have enabled your ERP Connect (Orderkoppling).
– Please follow our provided instruction to enable XML posting.
If you need any help, please contact our support.

Uniwin App is not ready for the new Unifaun Online Printer 2019. If you face printing issues within Uniwin App, please use the label printing features from Unifaun Online dashboard.
Unifaun’s official notice about the new Unifaun Online Printer 2019-02-27:

Dags att uppgradera till vår nya utskriftslösning för utskrift av etiketter!
 

Har du inte redan uppgraderat till vår nya utskriftslösning är det hög tid att göra det nu. Med nya Unifaun OnlinePrinter slipper du få löpande frågor från datorn om att uppdatera Java.

<<–some content removed–>>

Detta behöver du göra för att uppgradera utskriftslösning:

1. Installera den senaste versionen av OnlinePrinter som du hittar under Hjälp -> Hjälpsida. Om du inte har rättighet att installera programvara på din PC eller känner dig osäker, kontakta först din IT-avdelning. Installationen behöver göras på samtliga datorer där Unifaun Online används för utskrifter.

2. Därefter byter du till den nya utskriftslösningen i Unifaun Online via menyn Inställningar -> Utskriftshantering. Genom att klicka på “Aktivera Unifaun OnlinePrinter client” aktiverar du den nya utskriftslösningen. Ändringen gäller för alla som använder kontot, oavsett från vilken dator det sker.

För dig som använder Mac har vi ett begränsat stöd. Läs mer under hjälpsidorna (Unifaun OnlinePrinter på Mac).

Har du frågor, tveka inte att kontakta vår support!

This error will come when the “Track and trace” addon is not enabled or when the order is not printed. To resolve this error please check below guide.

1. Track and trace option should be enabled inside your Unifaun account, https://help.unifaun.com/uo-se/en/integrations/track—trace.html#UUID-3e1b6c85-e295-166a-ae19-5e7f5031f475_UUID-4daec07f-48a9-de28-b0f4-29faad92135e

2. You have to print the order to see the shipment information.

Release notes and Roadmap

Bugfix/Improvement
Fixed Total weight issue in customs line items
Feb 08, 2024
New Feature
Added options to create customs documents and commercial invoices for FedEx service
Feb 01, 2024
New Feature
Added options to create customs documents and commercial invoices for DHL Express service
Dec 09,2023
Bugfix/Improvement
Fixed print shipping label option without login into Unifaun dashboard
Jul 11, 2023
Bugfix/Improvement:
Fixed the wrong error message shown if invalid credentials entered in account settings tab
May 31, 2023
Bugfix/Improvement
Remove subscription status conditions from printing favorites and orders tab
April 07,2023
Bugfix/Improvement
Fixed Manual Sync Tab error message
Mar 27, 2023
Bugfix/Improvement
Fixed customs value is sent to nShift dashboard without discount when a discount code is used
Mar 22, 2023
Tweak
Updated all API to latest version 2023-01 to avoid deprecated issue
Mar 20,2023
Tweak
Added the options to create both CN23 documents and commercial invoices in Customs Information Tab
Jan 20, 2023
New Feature
Added option to create labels per order or per product
Dec 30, 2022
Tweak
Added compatibility to share Shopify_Note_Attribute section with other apps
Nov 16, 2022
Tweak
Customs sync improved, added option to sync customs value without VAT for UK orders
Nov 07, 2022
API update
Removal of deprecated Shopify API calls so we are updated to the new latest API version for metafields.json.
Sep 19, 2022
Bugfix/Improvement
Modified spam protection rules to avoid blocking valid sync
Jul 04, 2022
Tweak
Shopify Platform compatibility update, App Bridge 2.0
Dec 17, 2021
Tweak
Order Prefix Support added. Multistore feature. This feature will help to uniquely identify orders from multiple stores in nShift dashboard
Oct 24, 2021
Tweak
Shopify deprecated API call has been updated.
Oct 01, 2021
Tweak
  • Resolved the delete option issue in the mapping and printing favorites tab
  • Improved Fulfill & Get Tracking URL option from more actions
  • Undefined index notice issue resolved
Aug 04, 2021
Tweak
Carrier calculated rates have been improved
Jul 10, 2021
Tweak
Shopify deprecated API call has been updated
Jun 28 ,2021
Tweak
UK is removed from our customs feature’s EU countries list
Jun 15, 2021
Bugfix
Customs Feature to support domestic orders #F3361
May 15, 2024
Bugfix
Shopify order number is synced to field “Shipment Reference” / Sändningsreferens
Feb 12, 2021
Improvement
Improvement on Customs Information. Goods/GBP.
Jan 22, 2021
Bugfix
Track link issue has been fixed.
Jul 29, 2020