Fair usage policy: 1000 order sync included in monthly subscription fee, extra sync costs 10$ for 1000 orders.
Price covers the cost for the Shopify app that connects your store to Postnord. Please contact Postnord for price for their services.
This app is for you using Postnord’s shipping services with the Skicka Direkt Business (SDB) system for your Transport Management, and want to save time on creating the shipping labels. You can use the automatic sync feature for letting the app instantly sync orders to SDB or do the sync manually if you prefer to control everything yourself.
The app is compatible with all delivery methods, i.e. delivery to mailbox, door, service point and parcel lockers. The app can show the delivery methods directly in Shopify Checkout to let the consumers select their preference, or you can limit the exposed choices for consumer and instead manually retrieve and use valid delivery methods from your personal SDB account.
With Skicka Direkt Business your company can order shipments and pick-up. The service is built so that you should be able to quickly and easily choose the shipping method that suits your specific needs. You won’t have to have deep knowledge in services or shipments in order to deliver to your customers. You manage your templates easily in the tool and get a good overview of all your shipments and events connected to them.
10$
per month
15$
per month
30$
per month
60$
per month
In our Postnord for Shopify documentation, you'll find answers on how to configure and get started with the app. You'll also find information on how to adjust the app and set it up.
Need help with Postnord for Shopify? We're here for you! Click the support link below or check out our documentation for quick answers. You can also chat with us live—our team is available from 6 AM to 2 PM (CET), Monday to Friday. We’re happy to assist you!
2025-03-24, Bug Fix: Event Bridge / Webhook related issue resolved
2025-03-24, Improvement: General Settings - Label & Popup Content updated
2025-03-13, Bug Fix: App Safari support updated
2025-02-28, Improvement: Attribute settings updated
2025-02-25, Tweak: Bulk book the orders in the orders tab
2025-02-24, Tweak: Add zip code and city name with collection point options
2025-01-28, Improvement: Shipping Option ETA & RouteDistance formatted text updated
2025-01-22, Enhancement: Advance email notification regarding quota limit
2025-01-17, Bug fix: Subscription order service point issue resolved
2025-01-16, Bug fix: Etsy orders weight issue resolved
2025-01-16, Tweak: Sending email about order sync quota limit reached during order sync count update
2025-01-10, Enhancement: Filter order by country name in order tab
2025-01-09, Improvement: Order weight is added in the orders tab
2025-01-08, Enhancement: Send Email alert about the Order Sync Quota limit reached
2025-01-08, Enhancement: Send Welcome email to customers during app installation and re-installation
2025-01-07, Improvement: Autofulfillment feature implemented
2024-12-27, Bug fix: Fixed the email notification issue when manually fulfilling orders and adding tracking URL
2024-12-26, Improvement: Replaced Service Name with Service Key
2024-12-23, Tweak: Fixed the shopify shipping rate name issue when it contains Hyphen
2024-12-20, Improvement: Add tracking link even if order fulfilled already
2024-12-20, Improvement: Sync count related function updated with GraphQL
2024-12-18, Improvement: Extension related function updated with GraphQL
2024-12-12, Tweak: Fixed Shopify shipping Options not listing from multiple profile on mapping tab
2024-12-10, Enhancement: Filter orders by tags in the orders page
2024-12-09, Tweak: Fixed Auto sync issue along with Get shipping options in Orders page
2024-12-09, New feature: Autosync GraphQL Updated
2024-12-06, Improvement: Commercial Invoice Issue fixed when hsn code and country of origin is empty
2024-12-06, Tweak: Auto Sync issue by special character during mapping
2024-11-21, New feature: GraphQL Update: Orders tab related functions
2024-11-21, Improvement: II-Phase Log Management implementation
2024-11-18, New feature: GraphQL Update: Settings & Mapping Related Changes
2024-11-18, Improvement: Note Attribute added after Return QR Code sent to customer
2024-11-15, Improvement: GraphQL Updated in App Installation & Plan related functions
2024-11-12, New feature: Process Return QR Code of booked order to the customer
2024-11-04, Tweak: Displaying orders even though no shipping options available
2024-11-04, New Feature: Hide services based on product SKU
2024-10-23, Improvement: Displaying international shipping services in shipping options during checkout
2024-10-18, Tweak: Commercial invoice JSON output is updated
2024-10-18, Tweak: VOEC number as string in CN23 is updated
2024-10-17, Tweak: Updated the invalid postal code error message during order sync
2024-10-15, Improvement: Displaying the logs in a separate tab captured for the last 90 days during multiple processes like order sync process, getting shipping options, bulk sync, etc.
2024-10-08, Tweak: Blank screen error is identified and fixed in orders tab
2024-09-24, Improvement: Displaying the shipping country in the Orders table
2024-09-17, New: Implemented filter option for orders based on the statuses like fulfilled and unfulfilled
2024-08-15, Tweak: Bulk print sleep duration increased to 7s if only one order is printed
2024-08-13, Improvement: Mapping shipping option updated for manual sync
2024-08-09, Tweak: Mapping shipping option conditions updated
2024-08-08, Improvement: Basic plan (10$) updated
2024-08-08, Improvement: Mapping Shipping Option feature implemented
2024-08-01, Improvement: Bulk sync option implemented on the orders tab
2024-07-26, Tweak: Order limit exceeded alert message: Upgrade plan process is updated
2024-07-25, Improvement: General Settings: Postal Validation label updated to Postal Code Validation In Checkout
2024-06-24, Tweak: Email / Mobile Number Entry: Sync condition is updated when entering a mobile number alone
2024-06-19, Improvement: Search Function Improvised
2024-06-18, Improvement: Enabled Get shipping options/ sync/book/print for multiple orders at the same time in the orders tab
2024-05-14, Tweak: Service point note attribute should be added even if the order is not synced
2024-04-26, Improvement: Sorting shipping option updated
2024-04-23, Improvement: Updated Terms of Sales (DAP/DDP) in Commercial Invoice
2024-04-17, Tweak: OrderList -> Bulk Book & Print Sleep duration increased from 2 seconds to 5 seconds
2024-04-15, Tweak: Fixed Auto-Tracking Link absent for orders beyond 10
2024-04-15, Improvement: Order sync error handling updated
2024-04-11, Improvement: Improved bulk print function to reduce processing time
2024-04-11, Tweak: Bulk Print – Updated error handling if orders not synced already
2024-04-09, Tweak: If the selected shipping option does not exist among the shipping options fetched using order details, then sync the order with the selected shipping option directly.
2024-04-01, Improvement: Added ServicePointId, ServicePointName and ServicePointAddress to Order Note Attribute
2024-03-20, Improvement: Updated Shopify/Shopify-API package and Shopify API version from 2023-04 to 2024-01
2024-03-08, Improvement: Selectable column field updated in the orders tab
2024-03-07, Tweak: Checkout shipping option: Delivery date interval -> same from and to date condition updated
2024-02-14, New Feature: Commercial invoice print option updated
2024-02-14, New Feature: Shown distance when getting shipping options on the orders tab
2024-01-30, Tweak: Customs Jan – 2024 conditions are updated
2024-01-30, Tweak: Updated Order Detail -> Book & Print Server option
2024-01-23, Tweak: Order sync count is updated
2024-01-10, New Feature: Packaging weight settings added in Customs Settings tab
2024-01-05, Tweak: UI improvements are done on General Settings, Account Settings, and Orders tab
2024-01-01, Tweak: Updated Shopify API version from 2022-10 to 2023-04
In Postnord’s Send Direct Business dashboard you can create a store. When this store is created you will get a page showing your Identifier and Key. These values must be saved on the “Account Settings” page in your Shopify Postnord App. If you forget to save the identifier/key when it is showed first time, then you have to delete the store and create and new store to get a new identifier/key.
Your account is missing this access right, please contact Postnord support for enabling this for you.
Only the last 60 days’ worth of orders from a store will be accessible from the order resource by default safety restriction on Shopify’s end.
We provide you free support on Online Chat and you can also create a support ticket by mailing to support@uniwin.se
Of course. You pay for each starting month.
Please contact us with your request, we will provide!
You have to enabled shipping options in checkout, as shown in image
If you are still facing issue with enabling shipping options at checkout page, please check this guide
https://uniwin.se/wp-content/uploads/2024/03/enable-shopify-carrier-service-api-2023-2.pdf
Check this Guide to get tracking URL: https://uniwin.se/wp-content/uploads/2022/06/Automatic-tracking-feature-postnord-app.pdf
You can change it as your requirement, as shown in image
Yes, Our Postnord app allows you to print shipping labels from your Shopify dashboard
You have to install the app in each Shopify store in order to use it in multiple stores
You can limit shipping options by specifying the custom value in the below settings in our Postnord app. Further, the specified number of shipping options only will display for every service in your Shopify checkout section.
Since Shopify will sort the shipping options from lowest to highest shipping price, and then alphabetically. You cannot change or customize the shipping options at Shopify checkout page.
You can enable customs on the customs settings tab of the app, and you able to print the customs labels after book the orders from our Postnord app. 
You can enable sort shipping options in checkout on the General Settings tab. The Shipping options will be sorted by distance.
Yes, of course. You can use our app on Shopify Basic plan.
Yes, you can map Shopify shipping options with Postnord shipping options, then the orders will be synced automatically to Postnord. 
You can enable auto sync and auto book on the General settings tab. To auto sync, orders should be placed by Postnord shipping options, so you can enable shipping options in checkout or add mapping.
You can bulk sync your orders from Shopify orders page -> Select orders -> More actions -> Sync to Postnord, if the orders are placed by Postnord shipping options or you can go to “Orders” tab of the app -> Select orders -> Select Shipping option -> Click Bulk sync
You can bulk book the orders from Shopify orders page, select multiple orders -> More actions -> Generate Postnord Label, also it will create shipping labels or you can book the orders from Postnord portal, go to Send Direct Business -> Shipments -> Unconfirmed -> Select orders -> Confirm and Print
Yes, you can. Enable “Tracking” on the General Settings tab of the app. The tracking link will be added to the orders when your fulfill them. Make sure that you have booked the order to Postnord.
Error message: There were some problem while installing the app, please re-install it.
Possible problem: You get this message when you try to access any one of this app’s feature or when you do any changes and give save in the app settings, but its been a while or opened the app page long time ago in Shopify.
Possible solution: Due to security purposes we have a short session span in our Shopify apps try to re-open the app so there won’t be issues. Otherwise try multiple browsers.
Try to select plan on supported browsers : Google Chrome, Microsoft Edge and Firefox on a PC
Error message: Please check shipping values
Possible problem: You are trying to sync an order to Send Direct Business but the app is not able to find a suitable shipping option in Send Direct Business for your Shopify order. This could happen if shipping methods are not configured in Send Direct Business, or if your order does not include a total weight for the order.
Possible solution: Please check if valid options are configured in Send Direct Business. Guidance is provided on section “Set up your delivery methods” and “Customize your delivery methods” on https://portal.postnord.com/info/en/delivery-guide/instructions-and-guides/connect-your-online-store-to-skicka-direkt-business/
Make sure that each products in your store has a valid weight.
Error message: Error verifying the API – The request requires user authentication
Possible problem: The provided Identifer/Key is wrong or you have you have selected “TEST” mode instead of “PRODUCTION”.
Possible solution: Check that your identifier/key is correct.
Identifier SAMPLE: ECS626AJM1IHBWXXNKB
Key SAMPLE: fca3da6fa3054f7087e23742dxxbfb6c
Check guide: https://portal.postnord.com/info/en/delivery-guide/instructions-and-guides/connect-your-online-store-to-skicka-direkt-business/
Or check video on our site.
Set mode = “PRODUCTION” and click “SAVE”
Error Message: An embedded page at pn1.uniwinapp.com says DataTables warning: table id=ordersTable – Invalid JSON response.
Problem/Reason: Shopify has a safety restriction for 3rd partly apps to not access orders older than 60 days by default. Postnord app is configured to the default restriction. For paging feature, a general restriction of max 250 record set by Shopify.
Solution: Just click OK for now. Alternative message in roadmap and workaround solution is being implemented.
To resolve this error message, go to the order on Shopify, check the postal code and correct it. Then sync the order again to Postnord.
To resolve this error message, go to the orders page, click “GET” button and select the Postnord shipping option then sync the order to Postnord. 
Go to Postnord portal -> Send Direct Business -> E-Commerce and click on your store name. And check the shipping options. If there is no shipping options, please add suitable shipping options.
To resolve this error message, please check your identifier and key are correct. And select Mode as Production.
To resolve this error message, please go to Postnord portal -> Shipments -> Unconfimed and add weight to the order, then book the order.
And avoid this error in future, add the weight to all products
It may cause several reasons. Carrier Service API not activated on the store.
Book the order to Postnord and click PDF
Sync and book the order to Postnord and click PDF
Check the order has booked to Postnord, if not book the order and fulfill again.