Shopify Urb-it App – integration for Urb-it

Shopify Urb-it App

This Shopify Urb-it Integration is the solution for you if you are using Urb-it for sending your packages and Shopify Platform for managing your shipments.

This app will show Urb-it’s time slots in Shopify’s Checkout. The selected timeslot will be saved in the Shopify order and order details will be synced to Urb-it’s system. You can print the label and book transport from within Shopify Platform.

You can let the sync happen automatically and instantly when an order is received in Shopify store, or you can choose to control everything manually.

Requirements / Compatibility

Shopify Plan:
This app can be installed and used on all Shopify plans. The app is certified “Partner Friendly App”, so it is entirely free to install and test on development stores.
Visibility in Checkout page:
If you want to display the Urb-it shipping options directly in Shopify Checkout, then you must have enabled the “Carrier Service API” before you install the app. This feature is by default available in the “Advanced Shopify” and “Shopify Plus” subscriptions. If you have a lower plan, you can contact Shopify support for enabling this feature. Check PDF enable-shopify-carrierservice-api.pdf

Browser: The installation and app settings interface is tested with browsers Google Chrome, Microsoft Edge and Firefox on Windows PC. App is NOT tested on MAC/Safari. If you experience any problem with the installation or features, please try with one of the tested browsers. App is certified “Partner Friendly App”, hence compatible with Shopify development stores.


Shopify Urb-it App price is $10 USD per month including 1000 orders sync each month. Sync above 1000 orders per month is charged additionally $10 USD for 1000 extra sync, i.e.

If total sync per month is 1000 or below, price is app fee 10usd only.
If total sync per month is 1001-2000, price is 10USD + 10USD = 20USD
If total sync per month is 2001-3000, price is 10USD + 20USD = 30USD

The app fee will be billed automatically on your monthly Shopify invoice after your 14 days trial period.


Technical or presales questions related to this Shopify app:
Our online chat is available Monday-Friday, check opening hours on Contact page.
For questions related to Urb-it services or Urb-it Platform, please contact Urb-it.

Get Started

Get your Client_id and Authentication_Token from Urb-it team.

Install, setup, test:
Install Shopify Urb-it app from:

Go to the Account Settings page on the Shopify app type your Client_ID and Authentication Token. Then click on “Save”

Now place a customer order from your Shopify store front end. In the address/checkout, make sure to use a zip code and city in which the Urb-it service is available, for instance “11123” and “Stockholm”. Urb-it timeslots will be visible on the shipping selection page. Select one timestot and finalize the order.

Then open Shopify Urb-it app from your Shopify dashboard’s apps page, and go to tab “Manual Sync”.  Click on sync button with sign “>>”. But If you had automatic sync enabled, then order is already synced and you will see “synced=yes” in the sync status column.

Good Luck!

PDF Guide

Shopify Postnord App Installation:


Enable Carrier Service API:

Enable Carrier Service API

Manual Sync

Open the “Manual Sync” tab on this app, and click on “GET” button beside the newly placed order. Now the app will retrieve valid delivery time slot for the order, and you can see them in the drop down menu. Now select one of the listed timeslot and click on the “>>” sync sign to sync order manually.

Options in Checkout

You can show Urb-it app timeslot options in Shopify checkout if you have access to carrier service api from Shopify.


Urb-it App Account Settings
For typing your Client ID and Authentication Token that you can get it from Urb-it team

Urb-it App General Settings
Start your configuration with settings on this tab

Urb-it App Address Tab
For from address you can give input in this tab

Shopify Checkout
Urb-it App Timeslot in Shopify Checkout page

Urb-it App Rates Tab
We can enter rates on this tab

Manual sync behavior
We can sync the orders manually using the manual sync feature.

Page with instruction
Contact our Online Chat during our opening hours for quick assistance.

Instruction video

User Guide

App installation

Change Log

Release Notes:

2023-02-06 – Tweak
Updated all API to latest version 2023-01 to avoid critical issue

2023-01-28 – Tweak
Email and phone number added into shipment details page

2023-01-18 – Tweak
Shopify Platform compatibility update, App Bridge 3.0

2022-12-02 – Tweak
Support tab updated

2022-09-23 – Bugfix
Bugfix on auto and manual sync

2022-09-07 – App Launched
App released on Shopify app store

Roadmap – planned features – bugs – errors


Adding features to show Postnord’s shipping options dynamically in Shopify Checkout – COMPLETED OCT/07th
Automatic sync, possibility to let the sync take place automatically – ETA 2021/November
Minimal features for Tracking Link, ETA 2021/Dec #1255


You have to get it from Urb-it team.

Only the last 60 days’ worth of orders from a store will be accessible from the order resource by default safety restriction on Shopify’s end.

No, your cost for the app is only 10$ monthly for up to 1000 orders per month. If you need any technical that is not related to this app, then it will be billed our ordinary hourly rates.

We provide you free support on Onlince Chat and you can also create a support ticket by mailing to

Of course. You pay for each starting month.

Please contact us with your request, we will provide!

You can limit delivery slots by specifying the custom value in the below settings in our Urb-it app. Further, the specified number of delivery slots only will display for every service in your Shopify checkout section.

Since Shopify will sort the shipping options from lowest to highest shipping price, and then alphabetically. You cannot change or customize the shipping options at Shopify checkout page.

Known Errors

Error message: There were some problem while installing the app, please re-install it.

Possible problem: You get this message when you try to access any one of this app’s feature or when you do any changes and give save in the app settings, but its been a while or opened the app page long time ago in Shopify.

Possible solution: Due to security purposes we have a short session span in our Shopify apps try to re-open the app so there won’t be issues. Otherwise try multiple browsers.

Error message: Please check shipping values

Possible problem: You have made a sale where shipping specification is missing.

Possible solution: Please check if valid shipping values are configured in shopify shipping and delivery section. Please contact Uniwin Helpdesk on chat or mail.