Connect Shopify and Urb-it

Fair usage policy: 1000 order sync included in monthly subscription fee, extra sync costs 10$ for 1000 orders.

Price covers the cost for the Shopify app that connects your store to Gordon Delivery. Please contact Gordon for price for their services

Shopify Urb-it App – integration for Urb-it

This Shopify Urb-it Integration is the solution for you if you are using Urb-it for sending your packages and Shopify Platform for managing your shipments.

This app will show Urb-it’s time slots in Shopify’s Checkout. The selected timeslot will be saved in the Shopify order and order details will be synced to Urb-it’s system. You can print the label and book transport from within Shopify Platform.

You can let the sync happen automatically and instantly when an order is received in Shopify store, or you can choose to control everything manually.

Price

Shopify Urb-it App price is $10 USD per month including 1000 orders sync each month. Sync above 1000 orders per month is charged additionally $10 USD for 1000 extra sync, i.e.

If total sync per month is 1000 or below, price is app fee 10usd only.
If total sync per month is 1001-2000, price is 10USD + 10USD = 20USD
If total sync per month is 2001-3000, price is 10USD + 20USD = 30USD

The app fee will be billed automatically on your monthly Shopify invoice after your 14 days trial period.

Urb-it App Information Hub

Documentation

In our Urb-it for Shopify documentation, you'll find answers on how to configure and get started with the app. You'll also find information on how to adjust the app and set it up.

Documentation

Contact Support​

Need help with Urb-it for Shopify? We're here for you! Click the support link below or check out our documentation for quick answers. You can also chat with us live—our team is available from 6 AM to 2 PM (CET), Monday to Friday. We’re happy to assist you!

Support

FAQ

You have to get it from Urb-it team.

Only the last 60 days’ worth of orders from a store will be accessible from the order resource by default safety restriction on Shopify’s end.

No, your cost for the app is only 10$ monthly for up to 1000 orders per month. If you need any technical that is not related to this app, then it will be billed our ordinary hourly rates.

We provide you free support on Onlince Chat and you can also create a support ticket by mailing to support@uniwin.se

Of course. You pay for each starting month.

Please contact us with your request, we will provide!

You can limit delivery slots by specifying the custom value in the below settings in our Urb-it app. Further, the specified number of delivery slots only will display for every service in your Shopify checkout section.

Since Shopify will sort the shipping options from lowest to highest shipping price, and then alphabetically. You cannot change or customize the shipping options at Shopify checkout page.

Known Errors

Error message: There were some problem while installing the app, please re-install it.

Possible problem: You get this message when you try to access any one of this app’s feature or when you do any changes and give save in the app settings, but its been a while or opened the app page long time ago in Shopify.

Possible solution: Due to security purposes we have a short session span in our Shopify apps try to re-open the app so there won’t be issues. Otherwise try multiple browsers.

Error message: Please check shipping values

Possible problem: You have made a sale where shipping specification is missing.

Possible solution: Please check if valid shipping values are configured in shopify shipping and delivery section. Please contact Uniwin Helpdesk on chat or mail.

Release notes

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Updated all API to latest version 2023-01 to avoid critical issue
2023-02-06
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Email and phone number added into shipment details page
2023-01-28
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Shopify Platform compatibility update, App Bridge 3.0
2023-01-28
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Support tab updated
2022-12-02
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Auto and manual sync is updated
2022-09-23
App Launched
App released on Shopify app store
2022-09-07

Roadmap