Documentation
In our Gordon for Shopify documentation, you'll find answers on how to configure and get started with the app. You'll also find information on how to adjust the app and set it up.
Documentation
Contact Support
Need help with Gordon for Shopify? We're here for you! Click the support link below or check out our documentation for quick answers. You can also chat with us live—our team is available from 6 AM to 2 PM (CET), Monday to Friday. We’re happy to assist you!
Support
2025-02-10, Improvement: Mapping Feature Implemented
- Mapping Settings with Default Sync, Sync All Orders, Sync Mapped Orders
- Based on the settings orders will be synced
2025-02-04, Improvement: Implemented Orders/Edited Webhook to avoid unnecessary hit
2025-01-16, Improvement: Order Update Webhook : Post Purchase implemented
2025-01-01, Improvement: Graphql Update: Manual sync & Auto sync related functions
2024-12-26, Improvement: Graphql Update: App Installation and charges related functions
2024-07-05, Improvement: Updated sync status condition to check if order already synced
2024-07-02, Improvement: Updated log to troubleshoot webhook failure issue
2024-04-25, Improvement: Updated API Version from 2023-04 to 2024-01
2023-07-01, Tweak: Updated the phone number sync issue in Gordon dashboard and address field null issue
2023-06-08, Tweak: Updated the issue of a fulfilled order not showing up in the Manual Sync Tab
2023-04-25, New Feature: Added “Add SKU to the product name” option in General Settings Tab
2023-04-06, Tweak: Weight sync support added
2023-01-28, Tweak: Updated all API to latest version 2023-01 to avoid critical issue
2023-01-25, Tweak: While print label it will be opened in new window instead of saving pdf
2023-01-18, Tweak: Shopify Platform compatibility update, App Bridge 3.0
2022-12-22, Tweak: Updated the timeslot sync for this store #4851
2022-11-16, Tweak: Updated the timeslot sync
2022-11-02, New Feature: Added option to specify inventory type
2022-10-27, API Update: Code updated to support latest API version for metafields.json
2022-09-16, Modification: Changed the Gordon shipping options date format in checkout to “Gordon Delivery: YYYY-MM-DD Day hh:mm-hh:mm”
2022-09-12, New sync rule: Stop sending orders to Gordon TA, if consumer do not choose Gordon delivery slot in checkout
2022-05-20, New Feature: Shopify Orders subscription apps support. Tested with RecurrinGO! Subscriptions – Subscription order and Recurring payment app | Shopify App Store
2022-04-22, Added pagination feature on manual sync page
2022-04-22, Tweak: Improvement on automatic sync