Connect Shopify and Gordon Delivery

Fair usage policy: 1000 order sync included in montly subscription fee, extra sync costs 10$ for 1000 orders.

Price covers the cost for the Shopify app that connects your store to Gordon Delivery. Please contact Gordon for price for their services.

Shopify Gordon App – integration for Gordon Last Mile Platform

This Shopify Gordon Integration is the solution for you if you are using Gordon Delivery for sending your packages and Gordon Last Mile Platform for managing your shipments.

This app will show Gordon Delivery’s time slots in Shopify’s Checkout. The selected timeslot will be saved in the Shopify order and order details will be synced to Gordon’s system. You can print the label and book transport inside Gordon Last Mile Platform.

You can let the sync happen automatically* and instantly when an order is received in Shopify store, or you can choose to control everything manually.

Price

Shopify Gordon App price is $10 USD per month including 1000 orders sync each month. Sync above 1000 orders per month is charged additionally $10 USD for 1000 extra sync, i.e.

If total sync per month is 1000 or below, price is app fee 10usd only.
If total sync per month is 1001-2000, price is 10USD + 10USD = 20USD
If total sync per month is 2001-3000, price is 10USD + 20USD = 30USD

The app fee will be billed automatically on your monthly Shopify invoice after your 14 days trial period.

Architecture 

When consumer place order from Shopify store, the available delivery time slot will be listed among the shipping options in Shopify Checkout. The option selected by consumer will be saved on the Shopify order for merchant processing. If automatic sync is enabled, then order details will automatically be sent to Gordon Last Mile Platform. Shopify’s Carrier Service API addon is required for showing time slot in checkout.

Gordon Delivery App Information Hub

Documentation

In our Gordon for Shopify documentation, you'll find answers on how to configure and get started with the app. You'll also find information on how to adjust the app and set it up.

Documentation

Contact Support​

Need help with Gordon for Shopify? We're here for you! Click the support link below or check out our documentation for quick answers. You can also chat with us live—our team is available from 6 AM to 2 PM (CET), Monday to Friday. We’re happy to assist you!

Support

2025-02-10, Improvement: Mapping Feature Implemented

  1. Mapping Settings with Default Sync, Sync All Orders, Sync Mapped Orders
  2. Based on the settings orders will be synced

2025-02-04, Improvement: Implemented Orders/Edited Webhook to avoid unnecessary hit

2025-01-16, Improvement: Order Update Webhook : Post Purchase implemented 

2025-01-01, Improvement:  Graphql Update: Manual sync & Auto sync related functions

2024-12-26, Improvement: Graphql Update: App Installation and charges related functions

2024-07-05, Improvement: Updated sync status condition to check if order already synced

2024-07-02, Improvement: Updated log to troubleshoot webhook failure issue

2024-04-25, Improvement: Updated API Version from 2023-04 to 2024-01

2023-07-01, Tweak: Updated the phone number sync issue in Gordon dashboard and address field null issue

2023-06-08, Tweak: Updated the issue of a fulfilled order not showing up in the Manual Sync Tab

2023-04-25, New Feature: Added “Add SKU to the product name” option in General Settings Tab

2023-04-06, Tweak: Weight sync support added

2023-01-28, Tweak: Updated all API to latest version 2023-01 to avoid critical issue

2023-01-25, Tweak: While print label it will be opened in new window instead of saving pdf

2023-01-18, Tweak: Shopify Platform compatibility update, App Bridge 3.0

2022-12-22, Tweak: Updated the timeslot sync for this store #4851

2022-11-16, Tweak: Updated the timeslot sync

2022-11-02, New Feature: Added option to specify inventory type

2022-10-27, API Update: Code updated to support latest API version for metafields.json

2022-09-16, Modification: Changed the Gordon shipping options date format in checkout to “Gordon Delivery: YYYY-MM-DD Day hh:mm-hh:mm”

2022-09-12, New sync rule: Stop sending orders to Gordon TA, if consumer do not choose Gordon delivery slot in checkout

2022-05-20, New Feature: Shopify Orders subscription apps support. Tested with RecurrinGO! Subscriptions – Subscription order and Recurring payment app | Shopify App Store

2022-04-22, Added pagination feature on manual sync page

2022-04-22, Tweak: Improvement on automatic sync

FAQ

The Client_ID and Client_Secret are found in the Gordon Last Mile Platform. Login to the platform and go to Account –> API Credentials.

Only the last 60 days’ worth of orders from a store will be accessible from the order resource by default safety restriction on Shopify’s end.

No, your cost for the app is only 10$ monthly for up to 1000 orders per month. If you need any technical that is not related to this app, then it will be billed our ordinary hourly rates.

We provide you free support on Onlince Chat and you can also create a support ticket by mailing to support@uniwin.se

Of course. You pay for each starting month.

Please contact us with your request, we will provide!

Known errors

Error message: There were some problem while installing the app, please re-install it.

Possible problem: You get this message when you try to access any one of this app’s feature or when you do any changes and give save in the app settings, but its been a while or opened the app page long time ago in Shopify.

Possible solution: Due to security purposes we have a short session span in our Shopify apps try to re-open the app so there won’t be issues. Otherwise try multiple browsers.

Error message: Please check shipping values

Possible problem: You have made a sale where shipping specification is missing.

Possible solution: Please check if valid shipping values are configured in shopify shipping and delivery section. Please contact Uniwin Helpdesk on chat or mail.