On this page you see our GDPR privacy policy for our Shopify Urb-it App
General terms and conditions for our other services are found on https://uniwin.se/allmannavillkor/
Urb-it App “the App” provides functionality for syncing customers, orders, products and inventory “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
Personal Information the App Collects
When you install or use the App, we are automatically able to access certain types of information from your Shopify account such as:
Your store details and company contact information.
Order data including customers and products.
API keys or credentials that you save in the App.
Additionally, we collect and logs the following types of personal information from you and/or your customers once you have installed the App:
Order data including customers and products.
Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information.
How Do We Use Your Personal Information?
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. We use the logged information to improve customer service it helps us respond to your customer service requests and support needs more efficiently.
Sharing Your Personal Information
Your information is shared with our consultants and developers within EU and outside EU when that is necessary for providing the Service, operating the App and handling your customer service requests and support needs. All staff knows about GDPR and realize their responsibility and confidentiality.
If you give us Shopify Partner access to your store for troubleshooting or configuration of the Service, we have access to information in other parts of your store depending on which access level you approve.
Data retention: The App, databases, logfiles and permanent backups are on GDPR compliant servers within EU. We will maintain everything for our records unless and until you ask us to delete this information. We will occasionally erase old logfiles.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Your Rights: You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Changes: We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@uniwin.se.